Welcome to
Merimen Online V14
Malaysia Edition © 2000-2024 Merimen
Tel: 03-8942 8281, Fax: 03-8942 8318
Merimen wishes all subscribers:

Message from Merimen Online Sdn Bhd
Dear Merimen Users,
 
Session Time Out Change Effective 15 March 2024
 
Please be informed that due to the new session time out requirement by the industry, the system’s session time out will be changed to 15 minutes from 15 March 2024. Users will be automatically logged-off from the system when it is idle (left on without usage) for more than 15 minutes.
 
Should you have any question, please contact us at 03-89428281 or email to us at: support@merimen.com .

Thank you for your understanding and cooperation on this.
 
Yours sincerely,
Merimen Online Sdn Bhd

Message from PIAM
CONSUMERS TO BENEFIT FROM ENHANCED VEHICLE REPAIR STANDARDS IN MALAYSIA
 
The general insurance industry wholly supports the development of Malaysian Standard - Motor Vehicle Aftermarket Smash Repair Requirements ("JSM MS") targeted for release by Jabatan Standards Malaysia in early 2024. A copy of the draft published for Public Consultation on 15 September 2023 is attached (Click HERE
 
The JSM MS aims to uplift the quality and professionalism of vehicle accident repair services through the adoption of industry best practices. Spanning across a broad spectrum of vehicle smash repair activities from bodywork to refinishing it encompasses the structural, resource and procedural requirements covering the entire scope of vehicle accident repair services.

In a related development, the Automotive Engineering Division of Jabatan Pengangkutan Jalan ("JPJ") is currently revising the guidelines on vehicle accident repair to ensure quality and safe methods are adopted in compliance with the Road Transport Act 1987.

PIAM is optimistic that these regulatory advancements prioritising safety, quality and consumer welfare will elevate the vehicle accident industry to greater heights. PIAM remains vigilant and will closely monitor these developments and assess their implications on the vehicle accident repair ecosystem.
 
Posting Date : 27 Feb 2024

MRC Times API - New system process flow
Please be informed that as of 1 November 2022, Fermion Merimen Online Motor Claims module will have an additional process flow to accommodate MRC Times API for the latest labour times upon submission and approval of claim. The userguide will be emailed to all users via the system email. Should you have any query, please do not hesitate to contact our Customer Service and Support Team at: 03-89428281 or email at: support@merimen.com
 
Thank you.
 
Yours sincerely,
Merimen Online Sdn Bhd

Message from Proton Edar Sdn Bhd
To : All Insurance Companies and Loss Adjusters.
 
Subject : Proton Edar Sdn. Bhd UPDATED list of Authorized Body and Paint Outlets (March 2024). 
 
Please (click here) to view the Proton Edar Sdn Bhd UPDATED list of Authorized Body and Paint Outlets (March 2024),
 

Message from QBE Insurance (Malaysia) Berhad
To : All QBE Own Damage Panel Repairers
 
We would like to inform that panel repairers who have not subscribe to Repair Card (Workshop Management) in Merimen System are required to do so on or before the 7th March 2024.
Effective 8th March 2024, you are required to create and update the Repair Card for all active cases. Failing which, you will not be able to submit Estimate, Final Bill and Discharge Voucher in Merimen System.
Should you need further clarification, please do not hesitate to contact us at Telephone no. 03-7861 8720 or Email us at : alan.sze@qbe.com.my.
Thank you for your cooperation and look forward to your prompt action on the above matter.
 
The Management
QBE Insurance (Malaysia) Berhad

Message from Honda Malaysia Sdn Bhd
Honda Malaysia Sdn Bhd is pleased to announce that as of 19th February 2024Vivahill Auto Sdn Bhd. (543036-D) will be officiated as an Authorized Honda Body and Paint Dealer.
 
The detail of the new Body & Paint Dealership is as follows:-
 
Company Name                  :    Vivahill Auto Sdn. Bhd. (543036-D)
Address                              :    No 1, Jalan Sungai Tiram 4, Sungai Tiram, 11900 Bayan Lepas, Pulau Pinang
Chief Executive Officer         :    Ms. Tan Yean Ping
BP Manager                        :     Mr. Wong Seng Chow
Phone Number                    :     016-4900966
E-mail                                :     bryanwsc@gmail.com

Message from Hap Seng Trucks Distribution Sdn Bhd
Appointment as Authorized Body & Paint panel for Mercedes Benz and FUSO trucks
 
Hap Seng Trucks Distribution is pleased to announce that Thian Wah Truck Engineering Sdn Bhd (1013258-M) is officially appointed as our authorized body & paint panel for Mercedes Benz and FUSO trucks with effective 15th January 2024.

Recommended Labour Rates (Body & Paint) for Approved BMW/MINI Body & Paint Centres
Dear Panel Insurer, Non-Panel Insurer and Loss Adjusters,
 
BMW Malaysia together with our authorised dealer network are committed to providing both quality products and services through continuous improvements in terms of manpower, equipment and its facilities.
 
With the introduction and rapid market expansion of both PHEV and full EV variants, it is imperative that manufacturers and their dealers invested heavily in specialist equipment and training to ensure that the quality and safety of these high voltage vehicle repairs are not at all compromised.
 
BMW Malaysia continues to conduct body & paint centre audits across our network using the latest BMW standards and guidelines. Our standards are continuously reviewed and updated based on the latest BMW/MINI vehicle technologies and general requirements.
 
Having said the above, please be informed that BMW Malaysia’s recommended body & paint labour rate has increased to MRY 300 per hour for petrol (ICE) and plug in hybrid vehicles (PHEV) and, RM 320 per hour for fully electric vehicles (BEV). Both the mentioned labour rates cover our full range of BMW and MINI products effective 1 February 2024.
 
Please note that these recommended labour rates are only eligible for BMW and MINI authorised dealers that have passed our audit requirements (“approved dealers”). Our “approved” dealers will be able to provide you with a copy of the approved repairer letter issued by BMW Malaysia upon request. 
 
Yours faithfully  
BMW Malaysia Sdn. Bhd.

Announcement from UMW Toyota Motor Sdn Bhd
UMW Toyota Motor Sdn Bhd is pleased to announce that Prima Pearl Auto Sdn Bhd is now Toyota Authorised Body & Paint Centre.
 
Prima Pearl Auto Sdn Bhd
Lot 1099, Mukim 12, Jalan Dato Ismail Hashim,
11900 Bayan Lepas, Penang.
Tel : 04-6425689
 
For any enquiry, you may contact Bryan Chan (Executive, B&P Planning) at 012-3983607
 
 

Announcement from Hap Seng Body & Paint Sdn. Bhd. (Shah Alam)
Hap Seng Body & Paint Sdn Bhd is pleased to announce that as of 1st December 2023, we are now TESLA authorized Approved Bodyshop in Malaysia. Please find the below latest labour rate & parts discount.
 
Company Name               :
 
Hap Seng Body & Paint Sdn Bhd
Address                            :
 
Block 13, Hab Perindustrian Hap Seng
No.12, Persiaran Perusahaan
Seksyen 23, 40300 Shah Alam
Selangor Darul Ehsan
Labour Rate                     :
 
RM 280 / Hour
Part Discount                   :
 
Discount 0%
 
 
Should you require any further clarification, please do not hesitate to contact us.
 
Thank you for your kind attention and support.
 
Regards,
Hap Seng Body & Paint Sdn. Bhd.