Welcome to
Merimen Online V14
Malaysia Edition © 2000-2026 Merimen
Tel: +603-3385 3833
Message from Fermion Merimen
Dear Sir/ Madam,

Please be informed that Fermion Merimen will be implementing e-Invoice from 1st July 2025.
 
From 1 July 2025 onwards, all invoices will be issued electronically and delivered via email that aims to streamline our billing process and ensure secure and timely delivery of invoices.
 
Should you have any question or need to update your billing information, please contact our Customer Service and Support team at  support@merimen.com or call us at 03-3385 3833.

We thank you for your understanding and support on this matter.
 
Yours sincerely,
Merimen Online Sdn Bhd

Message from PIAM

PARS officially closed on 31 July 2025

 

Following the announcement on 1 August 2024, PIAM Authorised Repairers Scheme (PARS) officially concluded operations on 31 July 2025, after serving the general insurance industry for 42 years.

 

We are honoured to have administered PARS in support of the motor insurance industry, and we thank our stakeholders including regulatory authorities, workshops, insurers and customers for their collaboration and support in the scheme over the years.

 

For any enquiries or assistance related to PARS workshop, please contact:

 

Email: pars.cs@piam.org.my

Phone: 03-22747399


Official Announcement: Launch of Internal Dispute Resolution (IDR) – 15 May 2025
We are pleased to announce that the Internal Dispute Resolution (IDR) process will officially go live on 15 May 2025.

As part of this launch, repairers who have signed up to participate in the Code will be able to raise complaints directly within the system.

Accessing the User Guide
To support users in navigating the IDR process, user guides have been made available within the system.

For Repairers:
1.    Log in to the Merimen system.
2.    Click on “Help” and select “Help Contents”.
3.    From the listing, locate “User Guide for Repairers”.
4.    Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.

For Insurers:
1.    Log in to the Merimen system.
2.    Click on “Help” and select “Help Contents”.
3.    From the listing, locate “User Guide for Insurers”.
4.    Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.

If you have any questions or require further clarification regarding the IDR process, please contact us at support@merimen.com.

We thank you for your continued cooperation and look forward to your participation in this industry initiative.

Thank you.
Yours sincerely,
Merimen Online Sdn Bhd

Participation of the Malaysian Code of Conduct (COC) for Repairers
1. Existing Repairers with Merimen eClaim account: please log-in and click on “Main Menu” selection. To read the Insurers/Takaful Operators-Repairers Code of Conduct (COC) message and tick the checkbox and click on “Submit” button to participate to the COC.
 
2. New registration: Please click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC. 
 
3. For any queries and clarifications on the COC as well as for the lodgement of Appendix 5 (Notification of Dissatisfaction with IDR Outcome) - please email it to secretariat@cac.my
 
*Please note that there is no charge to register and participate to the COC. 
 
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd

Message from SAIC Motor Malaysia Sdn Bhd

Date        : 13 May 2026

To            : All Insurance Companies & Adjusters                                    

Subject    : MG Authorized Body and Paint Dealers

 

SAIC Motor Malaysia Sdn Bhd is pleased to announce the Body & Paint dealers in its network.

*Please be informed that spare parts are listed as Nett (no discount) across all of our authorised Body & Paint dealers.

 

Details of Body & Paint Dealerships are as follows:

 

 

No.

 

Region

 

Location

 

Dealer Name

 

B&P Centre Address

 

Hourly Labour Rate

 

B&P Type

Cyberster Repair Approved

1

Central

Bandar Tun Razak

Sing Huat Premium Sdn Bhd

No. 19, Persiaran Mewah,
Bandar Tun Razak,
56000 Kuala Lumpur

RM150

Exclusive

Yes

2

Central

Seri Kembangan

Y2K Automotive Sdn Bhd

Lot 19, Jalan 18/62,
Taman Sri Serdang Industrial Park,
43300 Seri Kembangan, Selangor

RM150

Exclusive

No

3

Central

Cheras

Mega Appeal Sdn Bhd

No.82,Jalan Midah 1,
Taman Midah, Cheras,
56000 Kuala Lumpur

RM130

Standard

No

4

Central

Setia Alam

MN Automart Sdn Bhd

3, Jln Astaka 4/KU2,
Bandar Bukit Raja,
41050 Klang, Selangor

RM130

Standard

No

5

Central

Klang

AI Motor Gallery Sdn Bhd

26-1 & 26-2, Jalan Bayu Impian 4A/KS9,
Kota Bayu Emas,
42000 Klang

RM130

Standard

No

6

Southern

Plentong

Ang Trading & Motor Credit Sdn Bhd

PTD 116054 A2,
Jalan Masai Lama,
81750 Plentong, Johor

RM130

Standard

No

7

Southern

Melaka

Seong Hoe Motors Sdn Bhd

16, Jalan Tun Sri Lanang, 75100 Melaka

RM130

Standard

No

8

Southern

Seremban

SV Auto Haus Sdn Bhd

39, Jalan S2 B1, Seremban 2,
70300 Seremban,
Negeri Sembilan

RM130

Standard

No

9

Southern

Skudai

YM MG AUTO SDN BHD

No. 11, Jalan Tun Abdul Razak (Susur 4) Larkin,
80200 Johor Bahru, Johor.

RM130

Standard

Yes

10

Northern

Juru

Weststar Technics Sdn Bhd

Lot 1810 & 1811,
Jalan Perusahaan Auto City,
North-South, Juru Interchange,
13600 Prai, Penang

RM130

Standard

Yes

11

Northern

Ipoh

Nikaijaya Auto Sdn Bhd

Lot 2916S, Jalan Raja Permaisuri Bainun,
30250 Ipoh, Perak

RM130

Standard

Yes

 

Note: Only those dealer with Cyberster repair center are approved to repair Cyberster B&P.


Message from iCAUR

Addressed to    : All Insurance Companies & Adjusters                                   

Subject            : iCAUR Authorized Body and Paint Dealers

Date                : 12.05.2026 

 

iCAUR Auto Malaysia is pleased to announce the Body & Paint dealers in its network

 

*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.

 

Please (click here) for Details of Body & Paint Dealerships.


Message from Jaecoo Malaysia

Addressed to    : All Insurance Companies & Adjusters                                    

Subject            : Omoda Jaecoo Authorized Body and Paint Dealers

Date                : 12.05.2026

 

Jaecoo Auto Malaysia is pleased to announce the Body & Paint dealers in its network

 

*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.

 

Please (click here) for Details of Body & Paint Dealerships.


Message from Chery Auto Malaysia

Addressed to    : All Insurance Companies & Adjusters                                   

Subject            : Chery Authorized Body and Paint & Windcreen Dealers

Date                : 12.05.2026

 

Chery Auto Malaysia is pleased to announce the addition of new Body & Paint dealers and Windscreen dealers in its network.

 

 *Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.

 

Please (click here) for Details of Body & Paint Dealerships.


Message from Tesla Sdn BHd
Tesla Expands TACC Network to Melaka and Kuching
 
We are pleased to announce that the Tesla Approved Collision Center (TACC) network has been expanded to Melaka and Kuching. 
 
TACC Melaka
Company: HAP SENG BODY & PAINT SDN BHD
Address: Lot 13 & 14, Jalan IKS MJ 2, Kawasan Perindustrian Ringan, Taman Malim Jaya, 75250 Malim Jaya, Melaka
Contact: Mr. Andrew Lee – +60 19 295 7290
Email: ngaufl@hapseng.com
 
TACC Kuching
Company: HAP SENG BODY & PAINT SDN BHD – Kuching
Address: Lot 11298, Section 64, KTLD, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, Sarawak
Contact: Mr. Dennis Liew – +60 16 870 9693
Email: dennisliewkh@hapseng.com
 
For further assistance, please contact:
Alagesan Krishnan, Regional Body Repair Business Specialist
Phone: +60 19 214 8476 | Email: alkrishnan@tesla.com

Message from Bermaz Motor Trading Sdn Bhd
Please ( click here ) to view the UPDATED network list for all Mazda Authorized Body and Paint Branches and Dealers.   
 

Message from Volkswagen Passenger Cars Malaysia
Updated Water-borne Body & Paint Centres
 

We are pleased to inform you that FA Wagen Glenmarie Body & Paint Centre, one of the authorised dealers of Volkswagen, has been officially certified as a Water-Borne Body & Paint Centre.

 

Below is the list of Volkswagen-authorised Body & Paint dealers that are certified to utilise water-borne paint systems, which qualify for a labour rate of RM200 per hour for repair works:

 

1. PHS Autohaus Puchong
2. FA Wagen Glenmarie
3. Hicom Seremban
4. N3 Melaka

Kindly extend your support to the above-mentioned dealers accordingly.

Thank you

Volkswagen Passenger Cars Malaysia