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Malaysia Edition © 2000-2026 Merimen
Tel: +603-3385 3833
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Message from Fermion Merimen Dear Sir/ Madam,
Please be informed that Fermion Merimen will be implementing e-Invoice from 1st July 2025.
From 1 July 2025 onwards, all invoices will be issued electronically and delivered via email that aims to streamline our billing process and ensure secure and timely delivery of invoices.
Should you have any question or need to update your billing information, please contact our Customer Service and Support team at support@merimen.com or call us at 03-3385 3833.
We thank you for your understanding and support on this matter.
Yours sincerely,
Merimen Online Sdn Bhd
Message from PIAM PARS officially closed on 31 July 2025
Following the announcement on 1 August 2024, PIAM Authorised Repairers Scheme (PARS) officially concluded operations on 31 July 2025, after serving the general insurance industry for 42 years.
We are honoured to have administered PARS in support of the motor insurance industry, and we thank our stakeholders including regulatory authorities, workshops, insurers and customers for their collaboration and support in the scheme over the years.
For any enquiries or assistance related to PARS workshop, please contact:
Email: pars.cs@piam.org.my
Phone: 03-22747399
Official Announcement: Launch of Internal Dispute Resolution (IDR) – 15 May 2025
We are pleased to announce that the Internal Dispute Resolution (IDR) process will officially go live on 15 May 2025.
As part of this launch, repairers who have signed up to participate in the Code will be able to raise complaints directly within the system.
Accessing the User Guide
To support users in navigating the IDR process, user guides have been made available within the system.
For Repairers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Repairers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
For Insurers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Insurers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
If you have any questions or require further clarification regarding the IDR process, please contact us at support@merimen.com.
We thank you for your continued cooperation and look forward to your participation in this industry initiative.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
Participation of the Malaysian Code of Conduct (COC) for Repairers
1. Existing Repairers with Merimen eClaim account: please log-in and click on “Main Menu” selection. To read the Insurers/Takaful Operators-Repairers Code of Conduct (COC) message and tick the checkbox and click on “Submit” button to participate to the COC.
2. New registration: Please click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC.
3. For any queries and clarifications on the COC as well as for the lodgement of Appendix 5 (Notification of Dissatisfaction with IDR Outcome) - please email it to secretariat@cac.my
*Please note that there is no charge to register and participate to the COC.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
Message from SAIC Motor Malaysia Sdn Bhd Date : 13 May 2026
To : All Insurance Companies & Adjusters
Subject : MG Authorized Body and Paint Dealers
SAIC Motor Malaysia Sdn Bhd is pleased to announce the Body & Paint dealers in its network.
*Please be informed that spare parts are listed as Nett (no discount) across all of our authorised Body & Paint dealers.
Details of Body & Paint Dealerships are as follows:
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No.
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Region
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Location
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Dealer Name
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B&P Centre Address
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Hourly Labour Rate
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B&P Type
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Cyberster Repair Approved
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1
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Central
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Bandar Tun Razak
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Sing Huat Premium Sdn Bhd
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No. 19, Persiaran Mewah,
Bandar Tun Razak,
56000 Kuala Lumpur
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RM150
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Exclusive
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Yes
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2
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Central
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Seri Kembangan
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Y2K Automotive Sdn Bhd
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Lot 19, Jalan 18/62,
Taman Sri Serdang Industrial Park,
43300 Seri Kembangan, Selangor
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RM150
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Exclusive
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No
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3
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Central
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Cheras
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Mega Appeal Sdn Bhd
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No.82,Jalan Midah 1,
Taman Midah, Cheras,
56000 Kuala Lumpur
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RM130
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Standard
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No
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4
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Central
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Setia Alam
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MN Automart Sdn Bhd
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3, Jln Astaka 4/KU2,
Bandar Bukit Raja,
41050 Klang, Selangor
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RM130
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Standard
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No
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5
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Central
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Klang
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AI Motor Gallery Sdn Bhd
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26-1 & 26-2, Jalan Bayu Impian 4A/KS9,
Kota Bayu Emas,
42000 Klang
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RM130
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Standard
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No
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6
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Southern
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Plentong
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Ang Trading & Motor Credit Sdn Bhd
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PTD 116054 A2,
Jalan Masai Lama,
81750 Plentong, Johor
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RM130
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Standard
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No
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7
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Southern
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Melaka
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Seong Hoe Motors Sdn Bhd
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16, Jalan Tun Sri Lanang, 75100 Melaka
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RM130
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Standard
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No
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8
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Southern
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Seremban
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SV Auto Haus Sdn Bhd
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39, Jalan S2 B1, Seremban 2,
70300 Seremban,
Negeri Sembilan
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RM130
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Standard
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No
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9
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Southern
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Skudai
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YM MG AUTO SDN BHD
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No. 11, Jalan Tun Abdul Razak (Susur 4) Larkin,
80200 Johor Bahru, Johor.
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RM130
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Standard
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Yes
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10
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Northern
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Juru
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Weststar Technics Sdn Bhd
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Lot 1810 & 1811,
Jalan Perusahaan Auto City,
North-South, Juru Interchange,
13600 Prai, Penang
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RM130
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Standard
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Yes
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11
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Northern
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Ipoh
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Nikaijaya Auto Sdn Bhd
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Lot 2916S, Jalan Raja Permaisuri Bainun,
30250 Ipoh, Perak
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RM130
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Standard
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Yes
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Note: Only those dealer with Cyberster repair center are approved to repair Cyberster B&P.
Message from iCAUR Addressed to : All Insurance Companies & Adjusters
Subject : iCAUR Authorized Body and Paint Dealers
Date : 12.05.2026
iCAUR Auto Malaysia is pleased to announce the Body & Paint dealers in its network
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Please (click here) for Details of Body & Paint Dealerships.
Message from Jaecoo Malaysia Addressed to : All Insurance Companies & Adjusters
Subject : Omoda Jaecoo Authorized Body and Paint Dealers
Date : 12.05.2026
Jaecoo Auto Malaysia is pleased to announce the Body & Paint dealers in its network
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Please (click here) for Details of Body & Paint Dealerships.
Message from Chery Auto Malaysia Addressed to : All Insurance Companies & Adjusters
Subject : Chery Authorized Body and Paint & Windcreen Dealers
Date : 12.05.2026
Chery Auto Malaysia is pleased to announce the addition of new Body & Paint dealers and Windscreen dealers in its network.
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Please (click here) for Details of Body & Paint Dealerships.
Message from Tesla Sdn BHd Tesla Expands TACC Network to Melaka and Kuching
We are pleased to announce that the Tesla Approved Collision Center (TACC) network has been expanded to Melaka and Kuching.
TACC Melaka
Company: HAP SENG BODY & PAINT SDN BHD
Address: Lot 13 & 14, Jalan IKS MJ 2, Kawasan Perindustrian Ringan, Taman Malim Jaya, 75250 Malim Jaya, Melaka
Contact: Mr. Andrew Lee – +60 19 295 7290
Email: ngaufl@hapseng.com
TACC Kuching
Company: HAP SENG BODY & PAINT SDN BHD – Kuching
Address: Lot 11298, Section 64, KTLD, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, Sarawak
Contact: Mr. Dennis Liew – +60 16 870 9693
Email: dennisliewkh@hapseng.com
For further assistance, please contact:
Alagesan Krishnan, Regional Body Repair Business Specialist
Phone: +60 19 214 8476 | Email: alkrishnan@tesla.com
Message from Bermaz Motor Trading Sdn Bhd Please ( click here ) to view the UPDATED network list for all Mazda Authorized Body and Paint Branches and Dealers.
Message from Volkswagen Passenger Cars Malaysia Updated Water-borne Body & Paint Centres
We are pleased to inform you that FA Wagen Glenmarie Body & Paint Centre, one of the authorised dealers of Volkswagen, has been officially certified as a Water-Borne Body & Paint Centre.
Below is the list of Volkswagen-authorised Body & Paint dealers that are certified to utilise water-borne paint systems, which qualify for a labour rate of RM200 per hour for repair works:
1. PHS Autohaus Puchong
2. FA Wagen Glenmarie
3. Hicom Seremban
4. N3 Melaka
Kindly extend your support to the above-mentioned dealers accordingly.
Thank you
Volkswagen Passenger Cars Malaysia
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