Welcome to
Merimen Online V14
Malaysia Edition © 2000-2025 Merimen
Tel: +603-3385 3833
Message from Fermion Merimen
Dear Sir/ Madam,

Please be informed that Fermion Merimen will be implementing e-Invoice from 1st July 2025.
 
From 1 July 2025 onwards, all invoices will be issued electronically and delivered via email that aims to streamline our billing process and ensure secure and timely delivery of invoices.
 
Should you have any question or need to update your billing information, please contact our Customer Service and Support team at  support@merimen.com or call us at 03-3385 3833.

We thank you for your understanding and support on this matter.
 
Yours sincerely,
Merimen Online Sdn Bhd
 

Official Announcement: Launch of Internal Dispute Resolution (IDR) – 15 May 2025
We are pleased to announce that the Internal Dispute Resolution (IDR) process will officially go live on 15 May 2025.

As part of this launch, repairers who have signed up to participate in the Code will be able to raise complaints directly within the system.

Accessing the User Guide
To support users in navigating the IDR process, user guides have been made available within the system.

For Repairers:
1.    Log in to the Merimen system.
2.    Click on “Help” and select “Help Contents”.
3.    From the listing, locate “User Guide for Repairers”.
4.    Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.

For Insurers:
1.    Log in to the Merimen system.
2.    Click on “Help” and select “Help Contents”.
3.    From the listing, locate “User Guide for Insurers”.
4.    Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.

If you have any questions or require further clarification regarding the IDR process, please contact us at support@merimen.com.

We thank you for your continued cooperation and look forward to your participation in this industry initiative.

Thank you.
Yours sincerely,
Merimen Online Sdn Bhd

Participation of the Malaysian Code of Conduct (COC) for Repairers
1. Existing Repairers with Merimen eClaim account: please log-in and click on “Main Menu” selection. To read the Insurers/Takaful Operators-Repairers Code of Conduct (COC) message and tick the checkbox and click on “Submit” button to participate to the COC.
 
2. New registration: Please click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC. 
 
3. For any queries and clarifications on the COC as well as for the lodgement of Appendix 5 (Notification of Dissatisfaction with IDR Outcome) - please email it to secretariat@cac.my
 
*Please note that there is no charge to register and participate to the COC. 
 
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd

Message from Honda Malaysia Sdn Bhd
WESTSTAR AUTO SDN. BHD. PARTS DISCOUNT AND LABOUR RATE STANDARDS FOR BODY & PAINT DEALERSHIP
 
Congratulations on the recent certification of Weststar Auto Sdn Bhd – Mini BP. (0562634-K / 200101026876) as an Authorized Body and Paint Dealership, which commences effective 24th June 2025.
Kindly refer to table below for the details of outlet:
 

Company Name

Weststar Auto Sdn Bhd – Mini BP. (0562634-K / 200101026876)

Address

Pusat 3S, Dataran Weststar, Jalan Lingkaran Tengah II, 68000 Ampang, Selangor.

Phone Number

010-259 5113

Email Address

nlc55556@gmail.com

 

In line with the above, we are pleased to inform you of HMSB’s standard parts discount and labour rate, which is applicable to all Honda Authorized Body & Paint (BP) Dealers. 

 

Item

Description

Parts Discount to insurance companies

5% discount on all Items

Labour Rate

RM120.00 per hour

 
The above standardization is part of HMSB’s support to all BP dealers’ operations to ensure that you will continue to endeavor to achieve the highest level of customer satisfaction.
 
Should you require further clarification, please do not hesitate to contact Area Manager, Mr. Amril Affendi via general line: 
+60 3-7947 3000 or email: bp_support@honda.net.my . Thank you for your kind attention.

Message from Tan Chong Ekspres Auto Servis Sdn Bhd

NOTICE OF REVISION OF LABOUR RATE AND MATERIAL COSTS FOR NISSAN

Dear Valued ITOs & Adjusters,
 
We wish to inform you of an upcoming revision to NISSAN labour rates and painting material costs, effective 1 July 2025.
  • The labour rate will be revised from RM85 per hour to RM120 per hour.
  • The cost of painting materials will also be adjusteted accordingly.
 
For your convenience, the updated Paint Material Charge-Out Guide is available at all our Body & Paint workshops.
This revision is necessary to ensure we continue delivering the highest quality of service and materials. We appreciate your understanding and continued support.
 
Should you have any questions or require further information, please do not hesitate to contact our Body & Paint Support Department at tceas.bps@tanchonggroup.com

Message from Motordata Research Consortium Sdn Bhd
MRC TRAINING INTERNATIONAL TRAINING 2025
 
Motordata Research Consortium (MRC) Malaysia will be organizing training programmes.
 
INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE
 
INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE   3RD – 10TH AUGUST 2025
 
CHONGQING VOCATIONAL SKILLS PUBLIC TRAINING CENTRE
 
INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE   9TH – 16 NOVEMBER 2025 CHONGQING VOCATIONAL SKILLS PUBLIC TRAINING CENTRE
 
 
 
 
 
 
 
 
 
To enroll for the courses above, please contact the below: 
 
012-2125660 (NG) / 011-39370547 (DILA) / 0149013139 (MJ)

Message from Motordata Research Consortium Sdn Bhd
MRC TRAINING PROGRAMMES FOR JULY, AUGUST & SEPTEMBER 2025
 
Motordata Research Consortium (MRC) Malaysia will be organizing training programmes.
 
HRDCorp Claimable Course!
 
Estimating & Repair Methodology
9.00am-5.00pm
30th June – 2nd July 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
Automotive Body & Paint Operation and Management
9.00am-5.00pm
16th – 17th July 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
Estimating & Repair Methodology
9.00am-5.00pm
22nd – 24th July 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
IMI International L1 & L2 Award In Electric/Hybrid Vehicle Awareness Vehicle & Hazard Management For Emergency And Recovery Personnel
9.00am-5.00pm
5th – 6th August 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
IMI International L3 Award In Electric/Hybrid Vehicle System Repair And Replacement
9.00am-5.00pm
7th – 8th August 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
Estimating & Repair Methodology 
9.00am-5.00pm
12th – 14th August 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam,Selango
IMI International L1 & L2 Award In Electric/Hybrid Vehicle Awareness Vehicle & Hazard Management For Emergency And Recovery Personnel
9.00am-5.00pm
8th – 9th September 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
IMI International L3 Award In Electric/Hybrid Vehicle System Repair And Replacement
9.00am-5.00pm
10th – 11th September 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
Advanced Driver Assistance System (ADAS) Programme
9.00am-5.00pm
17th – 18th September 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam,Selango
Estimating & Repair Methodology
9.00am-5.00pm
23rd -25th September 2025
MRC Malaysia
No. 7, Jalan Pelukis U1/46a, 
Temasya Glenmarie, 
40150 – Shah Alam, Selangor
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For more 2025 training date you may click https://mrc.com.my/pages/training/t-schedule-list.html for the programme schedules or you may contact MRC Malaysia.
 
To enroll for the courses above, please contact the below: 
 
012-2125660 (NG) / 011-39370547 (DILA)

Message from Honda Malaysia Sdn Bhd
AUTOWORLD ASIA SDN. BHD. PARTS DISCOUNT AND LABOUR RATE STANDARDS FOR BODY & PAINT DEALERSHIP
 
Congratulations on the recent certification of AutoWorld Asia Sdn. Bhd. Sungai Buloh as an Authorized Body and Paint Dealership, which commences effective 18th June 2025.
 
Kindly refer to table below for the details of outlet:
 
Company Name
AutoWorld Asia Sdn. Bhd.
Address
Lingui Industrial Park, 15 ½ Miles, Sg Pelong, 47000 Sungai Buloh, Selangor
Phone Number
+603- 61500168
Email Address
honda.bp@wearnes.com
 
In line with the above, we are pleased to inform you of HMSB’s standard parts discount and labour rate, which is applicable to all Honda Authorized Body & Paint (BP) Dealers.
 
Item
Description
Parts Discount to insurance companies
5% discount on all Items
Labour Rate
RM120.00 per hour
 
The above standardization is part of HMSB’s support to all BP dealers’ operations to ensure that you will continue to endeavor to achieve the highest level of customer satisfaction.
 
Should you require further clarification, please do not hesitate to contact Area Manager, Mr Mohd Izzuan Othman via general line :
+60 3-7947 3000 or email: bp_support@honda.net.my . Thank you for your kind attention.

Message from Tan Chong Ekspres Auto Servis Sdn Bhd
Appointment of Nissan Body & Paint Dealer
 
We, Tan Chong Ekspres Auto Servis Sdn Bhd are pleased to announce that with effective from 9th April 2025, M/s. NM Supreme Sdn. Bhd. has been officially appointed as Authorized Nissan Body and Paint Dealer.
 
Details of the Body & Paint Dealership:
Company Name        : NM Supreme Sdn. Bhd. (Company Reg. No: 028669-M)
Address                     : No. 106, Jalan Meriam, 84000 Muar, Johor
BP Manager               : Muhammad Asfarizam Bin Ramlan
Phone Number           : 06-954 1414
E-mail                       : nmsmmr@supremegroup.com.my
 
We look forward to serving you at the new location.

Message from Honda Malaysia Sdn Bhd
From   : HMSB – Dealer Operations Division
 
PRIVATE & CONFIDENTIAL WITHOUT PREJUDICE
 
Date    : 9th May 2025
 
RE       : Revision of Body & Paint Insurance Labour Rate
 
Dear Sir/Madam,
 
Referring to the subject matter above, Honda Malaysia Sdn. Bhd are pleased to announce the new standard  Insurance labour rate per hour, which is applicable to all Honda Authorized Body & Paint (BP) Dealers as per the following charges:
 
Item
Previous
New (Effective 14/05/2025)
Insurance Labour Rate
RM80/hour
RM120/hour
 
 
The new labor rate is part of HMSB’s support to all Honda Authorized Body & Paint (BP) Dealers operations to achieve the highest level of repair quality and customer satisfaction.
 
Kindly take note, the above changes will be effective from 14/05/2025 (Merimen Notification Date) and we seek all insurance company and software houses to update this information accordingly in related systems.
 
Should you require further clarification, please do not hesitate to contact Body & Paint Management Team Mr. Aashpal Singh via Mobile Number: 019-6229785 or E-Mail: bp_support@honda.net.my
 
We thank you for your cooperation rendered to Honda Malaysia Sdn. Bhd.

Message from Honda Malaysia Sdn Bhd
KAH MOTOR CO. SDN. BHD. PARTS DISCOUNT AND LABOUR RATE STANDARDS FOR BODY & PAINT DEALERSHIP
 
Congratulations on the recent certification of Kah Motor Co. Sdn Bhd - Ipoh (3954-X) as an Authorized Body and Paint Dealership, which commences effective 14th May 2025.
 
Kindly refer to table below for the details of outlet:
 
Company Name
Kah Motor Co. Sdn Bhd. - Ipoh (3954-X)
Address
No.4, Jalan Charleton, Off Jalan Tun Abdul Razak, 30100 Ipoh Perak
 
Phone Number
+605-5299386
Email Address
kl.khor@kmhm.com.my
 
In line with the above, we are pleased to inform you of HMSB’s standard parts discount and labour rate, which is applicable to all Honda Authorized Body & Paint (BP) Dealers.
 
Item
Description
Parts Discount to insurance companies
5% discount on all Items
Labour Rate
RM120.00 per hour
 
The above standardization is part of HMSB’s support to all BP dealers’ operations to ensure that you will continue to endeavor to achieve the highest level of customer satisfaction.
 
Should you require further clarification, please do not hesitate to contact Area Manager, Ms.Vineesha Vassekaran via general line :
+60 3-7947 3000 or email: bp_support@honda.net.my . Thank you for your kind attention.