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Malaysia Edition © 2000-2025 Merimen
Tel: +603-3385 3833
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Message from Fermion Merimen
Dear Sir/ Madam,
Please be informed that Fermion Merimen will be implementing e-Invoice from 1st July 2025.
From 1 July 2025 onwards, all invoices will be issued electronically and delivered via email that aims to streamline our billing process and ensure secure and timely delivery of invoices.
Should you have any question or need to update your billing information, please contact our Customer Service and Support team at support@merimen.com or call us at 03-3385 3833.
We thank you for your understanding and support on this matter.
Yours sincerely,
Merimen Online Sdn Bhd
We are pleased to announce that the Internal Dispute Resolution (IDR) process will officially go live on 15 May 2025.
As part of this launch, repairers who have signed up to participate in the Code will be able to raise complaints directly within the system.
Accessing the User Guide
To support users in navigating the IDR process, user guides have been made available within the system.
For Repairers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Repairers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
For Insurers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Insurers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
If you have any questions or require further clarification regarding the IDR process, please contact us at support@merimen.com.
We thank you for your continued cooperation and look forward to your participation in this industry initiative.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
1. Existing Repairers with Merimen eClaim account: please log-in and click on “Main Menu” selection. To read the Insurers/Takaful Operators-Repairers Code of Conduct (COC) message and tick the checkbox and click on “Submit” button to participate to the COC.
2. New registration: Please click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC.
3. For any queries and clarifications on the COC as well as for the lodgement of Appendix 5 (Notification of Dissatisfaction with IDR Outcome) - please email it to secretariat@cac.my
*Please note that there is no charge to register and participate to the COC.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
Please ( click here) to view the latest official B&P Labour Rate & Parts Discount Rate for all BYD Models which are applicable to all BYD authorised B&P and Windscreen Replacement outlets, effective 17/07/2025. Please ( click here) to view the list of Chery Authozied Body & Paint dealers and Windscreen Dealers. Please ( click here) to view the list of Jaecoo Body & Paint dealers and Windscreen Dealers.
WESTSTAR AUTO SDN. BHD. PARTS DISCOUNT AND LABOUR RATE STANDARDS FOR BODY & PAINT DEALERSHIP
Congratulations on the recent certification of Weststar Auto Sdn Bhd – Mini BP. (0562634-K / 200101026876) as an Authorized Body and Paint Dealership, which commences effective 24th June 2025.
Kindly refer to table below for the details of outlet:
In line with the above, we are pleased to inform you of HMSB’s standard parts discount and labour rate, which is applicable to all Honda Authorized Body & Paint (BP) Dealers.
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Item
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Description
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Parts Discount to insurance companies
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5% discount on all Items
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Labour Rate
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RM120.00 per hour
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The above standardization is part of HMSB’s support to all BP dealers’ operations to ensure that you will continue to endeavor to achieve the highest level of customer satisfaction.
Should you require further clarification, please do not hesitate to contact Area Manager, Mr. Amril Affendi via general line:
+60 3-7947 3000 or email: bp_support@honda.net.my . Thank you for your kind attention.
NOTICE OF REVISION OF LABOUR RATE AND MATERIAL COSTS FOR NISSAN
Dear Valued ITOs & Adjusters,
We wish to inform you of an upcoming revision to NISSAN labour rates and painting material costs, effective 1 July 2025.
- The labour rate will be revised from RM85 per hour to RM120 per hour.
- The cost of painting materials will also be adjusteted accordingly.
For your convenience, the updated Paint Material Charge-Out Guide is available at all our Body & Paint workshops.
This revision is necessary to ensure we continue delivering the highest quality of service and materials. We appreciate your understanding and continued support.
Should you have any questions or require further information, please do not hesitate to contact our Body & Paint Support Department at tceas.bps@tanchonggroup.com
MRC TRAINING INTERNATIONAL TRAINING 2025
Motordata Research Consortium (MRC) Malaysia will be organizing training programmes.
INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE
| INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE |
3RD – 10TH AUGUST 2025 |
CHONGQING VOCATIONAL SKILLS PUBLIC TRAINING CENTRE
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| INTERNATIONAL TRAINING CHINA (ENHANCEMENT TRAINING COURSE FOR ELECTRIC VEHICLE |
9TH – 16 NOVEMBER 2025 |
CHONGQING VOCATIONAL SKILLS PUBLIC TRAINING CENTRE |
To enroll for the courses above, please contact the below:
012-2125660 (NG) / 011-39370547 (DILA) / 0149013139 (MJ)
MRC TRAINING PROGRAMMES FOR JULY, AUGUST & SEPTEMBER 2025
Motordata Research Consortium (MRC) Malaysia will be organizing training programmes.
HRDCorp Claimable Course!
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Estimating & Repair Methodology
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9.00am-5.00pm
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30th June – 2nd July 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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Automotive Body & Paint Operation and Management
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9.00am-5.00pm
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16th – 17th July 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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Estimating & Repair Methodology
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9.00am-5.00pm
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22nd – 24th July 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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IMI International L1 & L2 Award In Electric/Hybrid Vehicle Awareness Vehicle & Hazard Management For Emergency And Recovery Personnel
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9.00am-5.00pm
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5th – 6th August 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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IMI International L3 Award In Electric/Hybrid Vehicle System Repair And Replacement
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9.00am-5.00pm
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7th – 8th August 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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Estimating & Repair Methodology
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9.00am-5.00pm
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12th – 14th August 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam,Selango
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IMI International L1 & L2 Award In Electric/Hybrid Vehicle Awareness Vehicle & Hazard Management For Emergency And Recovery Personnel
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9.00am-5.00pm
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8th – 9th September 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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IMI International L3 Award In Electric/Hybrid Vehicle System Repair And Replacement
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9.00am-5.00pm
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10th – 11th September 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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Advanced Driver Assistance System (ADAS) Programme
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9.00am-5.00pm
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17th – 18th September 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam,Selango
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Estimating & Repair Methodology
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9.00am-5.00pm
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23rd -25th September 2025
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MRC Malaysia
No. 7, Jalan Pelukis U1/46a,
Temasya Glenmarie,
40150 – Shah Alam, Selangor
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To enroll for the courses above, please contact the below:
012-2125660 (NG) / 011-39370547 (DILA)
AUTOWORLD ASIA SDN. BHD. PARTS DISCOUNT AND LABOUR RATE STANDARDS FOR BODY & PAINT DEALERSHIP
Kindly refer to table below for the details of outlet:
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Company Name
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AutoWorld Asia Sdn. Bhd.
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Address
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Lingui Industrial Park, 15 ½ Miles, Sg Pelong, 47000 Sungai Buloh, Selangor
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Phone Number
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+603- 61500168
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Email Address
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honda.bp@wearnes.com
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In line with the above, we are pleased to inform you of HMSB’s standard parts discount and labour rate, which is applicable to all Honda Authorized Body & Paint (BP) Dealers.
|
Item
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Description
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Parts Discount to insurance companies
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5% discount on all Items
|
|
Labour Rate
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RM120.00 per hour
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The above standardization is part of HMSB’s support to all BP dealers’ operations to ensure that you will continue to endeavor to achieve the highest level of customer satisfaction.
Should you require further clarification, please do not hesitate to contact Area Manager, Mr Mohd Izzuan Othman via general line :
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