Message from Fermion Merimen Dear Sir/ Madam,
Please be informed that Fermion Merimen will be implementing e-Invoice from 1st July 2025.
From 1 July 2025 onwards, all invoices will be issued electronically and delivered via email that aims to streamline our billing process and ensure secure and timely delivery of invoices.
Should you have any question or need to update your billing information, please contact our Customer Service and Support team at
support@merimen.com or call us at 03-3385 3833.
We thank you for your understanding and support on this matter.
Yours sincerely,
Merimen Online Sdn Bhd
PARS officially closed on 31 July 2025
Following the announcement on 1 August 2024, PIAM Authorised Repairers Scheme (PARS) officially concluded operations on 31 July 2025, after serving the general insurance industry for 42 years.
We are honoured to have administered PARS in support of the motor insurance industry, and we thank our stakeholders including regulatory authorities, workshops, insurers and customers for their collaboration and support in the scheme over the years.
For any enquiries or assistance related to PARS workshop, please contact:
Email: pars.cs@piam.org.my
Phone: 03-22747399
We are pleased to announce that the Internal Dispute Resolution (IDR) process will officially go live on 15 May 2025.
As part of this launch, repairers who have signed up to participate in the Code will be able to raise complaints directly within the system.
Accessing the User Guide
To support users in navigating the IDR process, user guides have been made available within the system.
For Repairers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Repairers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
For Insurers:
1. Log in to the Merimen system.
2. Click on “Help” and select “Help Contents”.
3. From the listing, locate “User Guide for Insurers”.
4. Under this section, select “User Guide - IDR (Internal Dispute Resolution)”.
If you have any questions or require further clarification regarding the IDR process, please contact us at support@merimen.com.
We thank you for your continued cooperation and look forward to your participation in this industry initiative.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
1. Existing Repairers with Merimen eClaim account: please log-in and click on “Main Menu” selection. To read the Insurers/Takaful Operators-Repairers Code of Conduct (COC) message and tick the checkbox and click on “Submit” button to participate to the COC.
2. New registration: Please
click here to obtain the Fermion Merimen eClaim Registration Form to register to Fermion Merimen Online eClaim in order to participate to the COC.
3. For any queries and clarifications on the COC as well as for the lodgement of Appendix 5 (Notification of Dissatisfaction with IDR Outcome) - please email it to
secretariat@cac.my
*Please note that there is no charge to register and participate to the COC.
Thank you.
Yours sincerely,
Merimen Online Sdn Bhd
Dear Valued Service Providers,
We are pleased to announce that MSIG is opening a tender for JPJ certified workshops join our panel. We warmly invite interested workshops to submit the application starting from 30/1/2026 via the email address below:
Email: panelworkshopapplication@my.msig-asia.com
Email subject: [Workshop Name] – Application for MSIG Panelship
Please include the following documents in your submission:
- Latest copy of JPJ certificate
- Latest company profile
- Business registration and relevant licenses
We look forward to receiving your documents by 20/2/2026 (No extensions will be granted beyond this deadline). The applications will be reviewed based on MSIG Open Tender Criteria and we will inform the shortlisted repairers, tentatively on 30/4/2026.
Thank you for your interest in partnering with MSIG.
MSIG Panel Workshop Committee
Please (
click here ) to view the latest official B&P Labour Rate & Parts Discount Rate for all BYD Models which are applicable to all BYD authorised B&P and Windscreen Replacement outlets, effective 15/01/2026.
Dear Distinguished Business Partners,
Honda Malaysia Sdn Bhd (HMSB) would like to take this opportunity to extend our utmost appreciation to all of you for your continuous support to Honda BP dealers thus far.
Reference is made to the above-mentioned subject, we would like to inform you that HMSB will be revising price for selected parts as 1 due to an increase in raw materials, logistics and material handling costs.
Please note that the new pricing will be effective on 1st December 2025, and parts loaded on the MERIMEN platform on and after 1st December 2025 will follow the revised system SAP pricing. Please refer to the
Link attached for the part numbers affected.
We seek your assistance to disseminate this information to your internal related parties. We thank you for your attention and appreciate your understanding on this matter.
Should you require further clarification, please do not hesitate to contact Body & Paint Regional Manager Mr. Aashpal Singh via Mobile Number: 019-6229785 or E-Mail: bp_support@honda.net.my
We thank you for your cooperation rendered to Honda Malaysia Sdn. Bhd.
Date: 12 January 2026
To: All Insurance Companies & Adjusters
Dear Sir / Madam,
Announcement of XPeng Authorised Body & Paint Network
Bermaz XPeng Sdn. Bhd. is pleased to announce the appointment of our XPeng Authorised Body & Paint Network.
The details of the appointed Body & Paint network are as follows:
Additionally, please be informed that all spare parts are listed on a nett basis (no discount) across all our appointed Body & Paint outlets nationwide.
Furthermore, the labour rate for all Body & Paint operations is standardised at RM180.00 per hour.
Addressed to : All Insurance Companies & Adjusters
Subject : Chery Authorized Body and Paint & Windcreen Dealers
Date : 31.12.2025
Chery Auto Malaysia is pleased to announce the addition of new Body & Paint dealers and Windscreen dealers in its network
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Please (click here) for Details of Body & Paint Dealerships.
Addressed to : All Insurance Companies & Adjusters
Subject : Jaecoo Authorized Body and Paint Dealers
Date : 31.12.2025
Jaecoo Malaysia is pleased to announce the Body & Paint dealers in its network
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Please (click here) for Details of Body & Paint Dealerships.
Addressed to : All Insurance Companies & Adjusters
Subject : iCAUR Authorized Body and Paint Dealers
Date : 31.12.2025
iCAUR Auto Malaysia is pleased to announce the Body & Paint dealers in its network
*Please be informed that spare parts are listed as Nett (no discount) across all of our appointed Body & Paint outlet nationwide.
Details of Body & Paint Dealerships are as follows:
Exclusive B&P Dealers
|
No
|
Region
|
State
|
Area
|
Dealership
|
Labor Rate/Hour
|
|
1
|
Central
|
Kuala Lumpur
|
Kg. Sg. Penchala
|
Carramax Luxe Sdn Bhd
|
RM200
|
Details of Windscreen Dealerships are as follows:
|
No
|
Region
|
State
|
Area
|
Body & Paint Outlet
|
Labor Rate/Hour
|
|
1
|
Southern
|
Johor
|
Johor Bahru
|
Auto Galaksi Sdn bhd
|
RM120
|
