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Koon Lee Auto Glass Sdn Bhd (987979K)
T215 Jalan TerataiTaman Seri Telok Datok 47200 Banting Selangor Darul Ehsan Telephone Number: 03-51038849 Fax Number: 03-51038849 Email: koonleeautoglass@hotmail.com;longct_koonlee@hotmail.com Web Site: www.koonleewindscreen.com |
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General Information
Insurance Panel List
Authorized Franchise ListFacilities
Our company provides the following facilities:-
(1)Windscreen Repair: (1.1)Koon Lee Auto Glass Sdn Bhd’s repair tool kits. for repair bull-eye, star, crack line or combination. (1.2)Diamond Drill: Dremel drill, a Mexico product that come with rechargeable bettery for easy operating and handling. (1.3) Ultraviolet light: it helps to dry the repair raisin rather than putting under the sun, which is time consuming. (2)Windscreen Replacement: (using quality W/S product such as MSG, MCIS, TSG, Sekurit,Parkington, Hankok, Asahi) (2.1)The BTB WINSCREEN REMOVAL TOOL KITS. We apply this profession tools for windscreen removal to reduce power for shorter stroke and cutting efficiency. It is safe and easy to operate to avoid injury and maintain quality of life. We also apply sealant, glass primer and dumper during the installation of windscreen. (2.2) Compressor (5HP): for cleaning broken glass hiding at cornering. (2.3) >1600w vacuum cleaner: high watt for effective cleaning. (2.4) Electronic BOSCH blower: heavy duty high temperature blower to remove brackets on windscreen. Time saving and reduce w/s broken rate compare to manually. (2.5)EQUALIZER sealer Gun: high ratio gun for better handling by staff. (2.6)EQUALIZER tightwire: auto glass cutting out wire could help to protect car body paint injury. (2.7) King Toyo bearing puller: a special too to remove wiper bearing for BMW,Volvo car model. This tool improve efficiency as compare to the conventional prayer. (2.8) Yama suction: the high quality rubber enables to carry weight of 80kg kind of W/S. This high quality suction is very light (<300g) and improve w/s installation efficiency. (2.9) EQUALIZER w/s remove knife: using Z2, Z3,Z7 knife. Different kind of knife for different kind of car. (2.10)Loctite 0326 & primer 769: this expensive gum is special for glass. it hold the bracket and the rear mirror safely. 3. Headlamp renew; (3.1) Meguirier product 4. Auto Tint: (4.1) used mormal US e-cool & premium e-cool. 2 unit(s) Air Compressor 6HP - 5HP 3 unit(s) Blow Gun 1 unit(s) Complete Tools Set Cabinet 2 unit(s) Compressed Air Pumps 1 unit(s) High Pressure Cleaners 1 unit(s) Scanner 4 unit(s) Vacuum Clear (Wet/Dry) 1 unit(s) Welding - Electric/Mig/Spot
Services
Our company provides the following services:-
(1) Windscreen repair services (2) Windscreen replacement services (3) Insurance windscreen claims (4) Door-To-Door windscreen repair & windscreen replacement services (5) Car headlamp renew services (6) Tinting installation services (7) Resolve windscreen leaking issue 24 Hours X 7 Days Service Operation Insurance Claims Service
Skills
Our Company Job position and skill set for technicians(requirement):-
(1) Technical Manager: >Manage all technical teams to ensure the QC & standard is follow. >Strategic plan on the technical resources development >Able to Make high complicated technical decision making >Process strong analysis skill >Always make creative idea on R&D and reinvent new technology. >knowledge on people management & manpower recruitment (2)Supervisor: >Manage the outlets. A key person to the outlets. >Sound knowledge on insurances claims & requirements >Technically strong to advise customer for windscreen repair and replacement >Strong technical skill to advise and training to the team member >Able to advise car model and liaise with supplier >Able to make medium complicated decision making >Able to resolve all kind of technical issue >Process strong analysis skill >Sometimes make creative idea to company >Able to manage customer complaint >Able to segregate work among team members. >Process multi-tasking skill >Knowledge on people management >to ensure customer data privary such as insurance claims & etc. (3)Senior Technician: >knowledgeble to all kind of windscreen repair star, crack, bull eye >knowledgeble to all kind of windscreen replacement >knowledgeble on insurances claims & requirements >able to supervise and train new team member >able to work indepently >able to guide team member >identify a sucessor for backup >able to respond fast >able to laise with supplier >able to complete task according to our standard and quality >awlays follow QC requirement >able to make sale (4)Technician: >able to learn fast & work independently >able to repair windscreen & head lamp polish >able to replace windscreen with minimal supervision >able to make sale for repair such as star, bull-eye and crackline >follow instruction from superviosr and senior. (5)claim Clerk >able to liase and manage with all kind of insurance claim, end to end >to ensure insurance requiremnet is met and update latest requirement to all branchs. >to ensure insured data privacy. Our company will provide a system to enhance workers competence/ job awareness through training. 1.1 Training Programme •General orientation briefing: To familiarize employees with administrative rules, employee benefits, working hour and general affair. •Quality policy and objective briefing: To familiarize employees with company policy and objectives for the quality management system. •Safety training: Train in safe work practices, first aid, use of personal protective equipment, and emergency procedures, as applicable. •On job training: No experience employee to be trained to ensure that there are skills to perform their job functions. 1.2 Training effectiveness evaluation •TECHNICAL MANAGER or delegate Technician shall use the Employee Training and Evaluation form to evaluate the effectiveness of training provided for their subordinates. •This evaluation shall assess whether a particular training has achieved its objectives and the employee is competent and/or skilled to perform the new job function for which he or she was trained. •If evaluation is unsatisfactory, the training shall be conducted again until the employee is competent to do the job.
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